How the dashboard works
Everything the coach dashboard does, in the order you will meet it. Updated September 17, 2026.
Adding a client
Two ways, and both start with the client.
Your coach code
They open TOVA, tap You then Your coach then I have a coach's code, and type it in.
They appear on your roster and, if a seat is free, Tova is included for them from that moment. One code, as many clients as your plan allows. Make a new code any time; clients who already joined stay.
Their share code
They create it in the same place in their app and send it to you. You enter it on your dashboard with the name you want to see them by.
Works for any client, plan or no plan. If you have a plan and a seat is free, they get a seat too.
Your name, their app
When you add a client with their share code, the form asks for "Your name, as the client will see it in their app." Put what they call you. It shows in their Your coach panel so they always know exactly who is on the other end. Clients who join with your coach code get that name from Your name in their app in your settings for them, so set it once per client.
The roster
Each card is one client over the last seven days. This is what one looks like:
- kcal a day, measured against the working target you set, not their own goal
- protein and fiber a day against the targets you set
- days logged out of seven, and last log so you can see who has gone quiet
- Watch on the card adds one metric per client: sugar, sodium, water, or portions (items a day)
- Check-in today pill on the day you set. The top of the roster lists who is due today and who is due tomorrow.
- Included, Included through a date, or Not included: whether Tova is on for them through your plan
The client view
Open a card and you get the last 14 days, weekly averages, weigh ins, and the diary folded by week down to individual items.
Blank days stay blank. Older weeks fold to one line each, and a week with nothing logged is left out, so the diary does not fill with empty space.
Working target and long term goal
Two different numbers, on purpose.
Private notes
Notes are yours. The client never sees them, Tova never sees them, and they are not part of anything she reads. Use them the way you would use the back of an index card.
Your plan and seats
A coach plan is a set number of seats. A seat is one client with Tova included through you: everything a TOVA subscriber gets, with no subscription of their own.
The plan card at the top of your roster shows this, your coach code, and a Manage billing button for your card and invoices. On each client's card it reads:
- Joining takes a seat when one is free, whether they came by coach code or share code. If the plan is full they still join your roster and their card says Not included. When a seat opens, tap Give a seat on their page and it is theirs from that moment; no code to re-enter.
- Nobody takes two seats. A client already included through another coach keeps that seat.
- Fair use: each seat includes 300 Tova messages a month, far more than anyone uses. Past that, the tracker keeps working and Tova returns on the first of the month.
- Without a plan the dashboard is free for up to three clients, who pay for Tova themselves if they want her. There is no dashboard-only paid tier on purpose: past three clients, the plan with Tova included is the product.
Removing a client, and when a plan changes
Nothing ends abruptly for a client, and your clients are never told about your billing.
Tova stays on
"Remove from my clients" is at the bottom of their page. They keep everything they logged and the free tracker forever. The seat is free for someone else the same day. They cannot rejoin with your code unless you add them back, and a client you remove and add back again does not get a second 14 days.
You choose who keeps Tova
The change lands at the end of your billing period. If more clients are included than the new plan has seats, your dashboard asks you to choose. Choose; do not let us guess. The others get the same 14 days.
To update your card
After that the plan ends and every included client gets the same 14 days. Your clients never see any of it.
From Manage billing
Your access runs to the end of the period, every included client gets the 14 days, and they keep the free tracker. They see that Tova is available for $9.99 a month if they want to keep her. It is never phrased as being dropped.
What you can and cannot see
Not a settings toggle, not a plan tier. Structurally not available to you.
You see
- ✓What they logged: meals, items, calories, macros, fiber
- ✓Weigh ins
- ✓Days logged and last log
- ✓Water and the one metric you chose to watch
That is the whole of it, and it is what they agreed to.
You never see
- ×Their conversations with Tova
- ×What Tova knows: the memory page with allergies, preferences, notes about their life
- ×Their profile
- ×Any photo they have ever sent her
When someone stops sharing
They can end it from the app whenever they want, without telling you. Their card leaves your roster. You will not get a reason, and there is no way to ask for access back through TOVA.
If Tova was included through your plan, it stays on for them for 14 days, and the seat is yours again.